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SMS marketing for small business

Text your customers like a regular, not like a call centre

Small businesses do not need a marketing stack. They need tomorrow's reminders to go out, the ready-for-pickup text to fire, and the Friday special to reach the regulars. SharkSMS sends all three from the phone you already own, to the list you already hold, for one flat monthly price.

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No carrier account, no per-text fee. Reply handling and opt-outs included.

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Three messages worth sending

Useful messages for the moments that matter

Most small-business SMS is one of these three. Each is short, expected, and useful to the person receiving it, which is why it gets read.

  • Appointment reminders

    Help a salon, clinic, tutor, or repair shop confirm tomorrow's booking and make rescheduling straightforward.

    Set it once with a repeat interval; the evening-before reminder goes out on its own.

  • Customer updates

    Send a practical update when an order is ready, a service is complete, or a schedule changes.

    Type it in the dashboard, or let your store or shop software send it through the API.

  • Offers for regular customers

    Share a seasonal offer or weekly special with customers who have asked to receive promotional messages.

    Schedule it weekly; spintax varies the wording so it never reads like a form letter.

See all eight in detail

How it is set up

Keep small-business SMS simple

No agency, no setup call. Most owners send their first real message within ten minutes of signing up.

  1. Build a permission-based list

    Import the customer contacts your business already holds and keep them in groups that match the message you need to send.

  2. Use a reusable template

    Save the wording you use often, then personalise it with customer fields instead of writing every message from scratch.

  3. Schedule the right moment

    Plan reminders and updates ahead of time so they reach customers when the message is most useful.

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Consent and opt-out

Send to people who asked, and stop the moment they say so

Every example on this page goes to a list the business already holds. That is not a rule we impose; it is what makes the messages welcome and the numbers worth keeping.

  • Your own list, and only that

    Import the customers who gave you their number: your booking book, your checkout, your sign-up sheet. Nothing here suggests buying or scraping numbers, and the product is not built for it.

  • STOP is handled for you

    Anyone who replies STOP is recorded as opted out and left out of your campaigns automatically. You do not maintain a do-not-text list by hand.

  • Send at a sensible hour

    Schedule the send for the moment it is useful: the reminder the evening before, the offer late morning. Nothing goes out at 3am unless you ask it to.

Straight answers

Do I need a short code or a marketing platform?

No. Messages go out from an Android phone you pair with a QR code, on the mobile plan you already pay for. Customers see a normal number, usually the one they already have saved for you.

What does each text cost?

Nothing on top of your plan. SharkSMS charges a flat monthly subscription for the dashboard, scheduling, replies and the API. The texts themselves ride on your SIM plan, so a busy month costs the same as a quiet one.

Can I do the same on WhatsApp?

Yes. Link a WhatsApp account by scanning a code and send the same reminders and offers there, with photos and documents attached, from the same contact list and the same schedule.

Send your first reminder today

Pair one phone on the free plan, import ten customers, and send a real message. Upgrade only when the list outgrows it.

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